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Copperleaf’s software helps some of the world’s largest firms make better strategic decisions. We have a track record of delivering award-winning, industry- changing solutions that enable our clients to build more resilient and sustainable future.
We have an opening for a consultative Enterprise Sales Account Executive to join our team in Japan.
Responsibilities:
As one of Copperleaf’s Account Executives you will be assigned customer accounts and drive the identification and qualification of opportunities while executing account strategy and generating SaaS and services revenues.
Your role will include the following activities:
- Work with your assigned accounts to build a network of relationships across multiple functional areas and levels of the organization
- Deeply understand each account’s challenges and opportunities in the portfolio planning and asset management Identify how Copperleaf can make a difference to the account’s business and to the personal success of our champions
- Co-create a solution roadmap with accounts where it makes sense for us to engage
- Drive the procurement and commercial processes to successfully close
- Lead a Copperleaf “account team” to support both solution definition and sales process execution
- Champion the needs of your customer and your deal internally within Copperleaf
- Continuously gather knowledge of competitors and how to effectively position our solution
- Drive a sales process that will highlight our solution as a strategic advantage to the prospect
- Routinely discuss and communicate opportunity plan sales strategy with other members of the account team, as well as field and corporate management
- Maintain an accurate and documented pipeline of opportunities (prospects and suspects) within CRM
Requirements:
- You naturally connect with people and make friends wherever you go
- You are focused on creating great outcomes for your customers and love to see their success
- You love challenges and are driven to win
- You have strong skills in problem solving and strategic thinking
- You have experience and are comfortable selling enterprise software to C level executives
- You know how to navigate complex organizations and have experience with complex software sales, solution selling and value based selling
- You can position new business within the account by developing, communicating and driving effective selling strategies that are based on a customer-specific value proposition
- You enjoy leading a cross-functional team to drive results
- You have dynamic presentation skills, the ability to articulate customer problems and challenges, and then link them to the value proposition
- You have general familiarity with consultative selling methodologies
- You enjoy travelling and are willing to spend 50% of your time visiting clients or attending industry events in the region
- Experience in asset intensive industries such as Utilities, Oil & Gas, Manufacturing, etc.
- Fluent in both Japanese and English
What’s it like here?
At Copperleaf, culture is at the very core of who we are and what we do. We’re a world- class team of innovators that inspire one another to learn and continually push the limits of what’s possible. We cultivate an atmosphere of openness and support where all opinions and ideas are valued and encouraged, and where teamwork is key to success.
We value a diverse environment and are proud to be an equal opportunity employer.
Founded in Vancouver, Canada, Copperleaf is committed to building a better world, one decision at a time. As one of Canada’s Fastest-Growing Companies and winner of Canada’s Most Admired Corporate Cultures, we are a dynamic and disruptive organization offering exciting opportunities for growth and innovation.
Product Support Analyst
Location: UK, Spain or Poland – Remote Working
Languages: Business Fluency in English . Business fluency in Italian desirable.
Copperleaf’s software helps some of the world’s largest energy firms make better strategic decisions. Join our team as we continue to enable our clients to build more resilient and sustainable infrastructure.
We have a track record of delivering award-winning, industry-changing solutions, and have been building our EMEA team since 2014. We now have over 70 amazing team members across the UK, EU and Middle East. We are a dynamic and disruptive organisation offering our team flexible working and exciting opportunities for growth, in a fun and innovative culture. We are focussed on enabling our clients to build more resilient and sustainable infrastructure, one decision at a time
We’re looking for a proactive Product Support Analyst, who enjoys the challenges of handling customer support in complex IT and business environments, coordinating client upgrades, writing support documentation, and leading training sessions. As a dedicated Support Engineer in Copperleaf’s European team, you’ll become a wizard with our own product and cloud set up to help respond to customer queries and support issues. You’re a curious big picture observer who can analyze and see how the business and IT pieces fit together.
You will be open to handling varied support requests from both clients and internal users and be the go-to team member for solving technical problems.
Key responsibilities:
- Handling customer questions and requests for our clients
- Understanding the functional aspects of our software and how it supports our customers’ business processes
- Acting as the bridge between the client and the release team during client upgrades, including handling coordination, preparing test scripts, and liaising with internal extension and delivery teams.
- Participate in monthly calls with customers to discuss and follow up on ongoing questions, enhancement requests and business needs
- Delivering internal product training to new staff
- Opportunity to be involved in small implementation and team projects.
Your background:
You’re a Support Analyst with one or more of the following skills
- 2+ years in a support environment for browser or client-server applications
- Exposure to complex enterprise software application support
- Business fluent in English
- Able to write SQL queries (Oracle) is nice to have, but not essential
- Competent level of Excel for data manipulation
- Able to read and make code adjustments in C#, or a desire to learn
- Experience working with a software development teams (familiarity with bugs, features, release cycles, deployment, branching, etc.).
About you:
- You’re a great communicator, both verbally and written
- Analytical: You’re sharp and able to identify trends and commonalities across large numbers of incidents.
- Comfortable presenting: You enjoy delivering training material to internal and external audiences; hosting monthly check-in calls with customers.
- You like being busy, interacting with people and have a keen desire to “fix things”
- You’re multi-talented with flexibility and willingness to handle a wide variety of tasks. As a small but rapidly growing company, people at Copperleaf are frequently asked to handle things outside their job description. This is part of the excitement at Copperleaf!
- You’re naturally curious and passionate about learning new information
- You enjoy troubleshooting and can get to the root causes in complex IT environments
- You enjoy working in an international team and are willing to travel occasionally if required (<20%)
- You’re proactive and feel comfortable working remotely
We recognize that talent comes in many forms, so we’re looking for passion, enthusiasm and transferable skills! We’ll provide you with onboarding and training to be successful in the role.
What’s it like here?
At Copperleaf, culture is at the very core of who we are and what we do. We’re a world-class team of innovators that inspire one another to learn and continually push the limits of what’s possible. We cultivate an atmosphere of openness and support where all opinions and ideas are valued and encouraged, and where teamwork is key to success. We value a diverse environment and are proud to be an equal opportunity employer.
Diversity, Equity, and Inclusion are at the heart of Copperleaf’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to exsupport@copperleaf.com
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Copperleaf’s software helps some of the world’s largest energy firms make better strategic decisions. Join our team as we continue to enable our clients to build more resilient and sustainable infrastructure. We have a track record of delivering award-winning, industry-changing solutions.
We’re looking for our first dedicated Head of Value Engineering, who is expected to build up a team of Value Engineering focused consultants to support business development and sales teams globally to build bespoke value case proposals for select accounts.
Value is at the centre of the Copperleaf proposition; in championing this cornerstone Copperleaf initiative, you and your team will support the sales team which includes Account Executives (AE) and Business Development (BD) to not only identify specific value levers that Copperleaf can unlock at those accounts, but also conduct required analysis to quantify value-at-stake and build a compelling story to position Copperleaf solutions accordingly.
You consider yourself as an outcome-driven business advisor, who can identify clients’ perceived and real challenges, develop perspectives on these and confidently execute analysis and compelling narratives. The Value Engineering team will spend time working on simultaneous projects - conducting research, developing hypotheses, iteratively analysing and creating high-value Copperleaf narratives for prospects.
Responsibilities
- Provide project management oversight required to meet expectations of your customers (internal BD and sales teams) on concurrent Value Engineering projects
- Provide leadership and coaching to your team members ensuring quality research and analysis, insightful synthesis and impactful recommendations to unlock value.
- Leverage your own analytical skills to problem solve and appraise market intelligence to inform and triangulate analysis and recommendations
- Consult business development and sales teams on Value Engineering approaches for their accounts, and support teams in tasks ranging from desktop research to technical analysis and final report preparation
- Coach and when needed, attend client meetings (together with AEs) to support value-based discussions, validate Value Engineering hypotheses and recommendations
- Develop your team members, ensuring career development and growth within Copperleaf
- Continually improve and develop Copperleaf’s Value Engineering approach, considering the different industries that we serve, the different levels of maturity of prospect accounts and our growing product suite and capability
Qualifications & Considerations
- You’re curious and resourceful, and enjoy problem solving, analysing, and gathering insights to support consultative client interactions; you have in your career-to-date led client projects of reasonable complexity (topic, stakeholders, project circumstances) to deliver impactful outcomes
- You’re highly numerate with strong analytical skills and have a Bachelor’s degree in a quantitative subject, e.g., Engineering, Natural Sciences, Business/ Accounting, or related subject. Ideally you have 5 years minimum experience in management consulting, have an MBA or can demonstrate experience holding a management position, leading strategic efforts, and participating in business decision-making
- You are playing, or have played, a trusted advisor role, with clients seeking your advice on business issues that may extend beyond immediate scope of your project work
- You have a keen attention to detail and strong organization skills, and have managed project delivery teams in the past
- You thrive on providing insightful analysis to your customers, challenging their thinking and assumptions, and are keen to lead a cornerstone initiative for Copperleaf
We recognize that talent comes in many forms, so we’re looking for passion, enthusiasm and transferable skills.
What’s it like here?
At Copperleaf, we’re committed to building a great culture because we know it sets us apart. Culture is at the very core of everything we do, and it’s what makes people want to be part of the market-leading company we’re building. We are a global team of world-class innovators continually pushing the limits of what’s possible to deliver exceptional value and extraordinary experiences to our clients. To do that, we actively cultivate an open and supportive team environment, where diverse ideas and perspectives are encouraged and respected.
Headquartered in Vancouver, Canada, Copperleaf is building a better world, one decision at a time. As one of Canada’s Fastest-Growing Companies, winner of Canada’s Most Admired Corporate Cultures and the BC Tech Association’s Tech Culture of the Year, we are a dynamic and disruptive organization offering exciting opportunities for growth and innovation.
Diversity, Equity, and Inclusion are at the heart of Copperleaf’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to exsupport@copperleaf.com.
Location: North America – Remote Working
Copperleaf’s software helps some of the world’s largest energy firms make better strategic decisions. We have a track record of delivering award-winning, industry-changing solutions that enable our clients to build more resilient and sustainable infrastructure.
We have an opening for a consultative Enterprise Sales Account Executive to join our team in the United States and Canada.
Responsibilities:
As one of Copperleaf’s Account Executives you will be assigned customer accounts and drive the identification and qualification of opportunities while executing account strategy and generating license, support and services revenues. This role is focused on working with new accounts who are not currently Copperleaf clients.
Your role will include the following activities:
- Work with your assigned accounts to build a network of relationships across multiple functional areas and levels of the organization
- Deeply understand each account’s challenges and opportunities in the portfolio planning and asset management spaces. Identify how Copperleaf can make a difference to the account’s business and to the personal success of our champions
- Co-create a solution roadmap with accounts where it makes sense for us to engage
- Drive the procurement and commercial processes to successfully close business.
- Lead a Copperleaf “deal team” to support both solution definition and sales process execution
- Champion the needs of your customer and your deal internally within Copperleaf
- Continuously gather knowledge of competitors and how to effectively position our solution
- Drive a sales process that will highlight our solution as a strategic advantage to the prospect
- Routinely discuss and communicate opportunity plan sales strategy with other members of the account team, as well as field and corporate management
- Maintain an accurate and documented pipeline of opportunities (prospects and suspects) within CRM
Requirements:
- You naturally connect with people and make friends wherever you go
- You are focused on creating great outcomes for your customers and love to see their success
- You love challenges and are driven to win
- You have strong skills in problem solving and strategic thinking
- You have experience and are comfortable selling enterprise software to C level executives
- You know how to navigate complex organizations and have experience with complex software sales, solution selling and value based selling
- You can position new business within the account by developing, communicating and driving effective selling strategies that are based on a customer-specific value proposition
- You enjoy leading a cross-functional team to drive results
- You have dynamic presentation skills, the ability to articulate customer problems and challenges, and then link them to the value proposition
- You have general familiarity with consultative selling methodologies
- You enjoy travelling and are willing to spend 50% of your time visiting clients or attending industry events in the region (during COVID, travel expectations will vary based on target account locations and relevant Copperleaf guidelines, account guidelines, and local/federal regulations)
- Experience in asset intensive industries such as Utilities, Oil & Gas, Mining, Public Sector or Transportation is desirable
What’s it like here?
At Copperleaf, culture is at the very core of who we are and what we do. We’re a world-class team of innovators that inspire one another to learn and continually push the limits of what’s possible. We cultivate an atmosphere of openness and support where all opinions and ideas are valued and encouraged, and where teamwork is key to success. We value a diverse environment and are proud to be an equal opportunity employer.
Founded in Vancouver, Canada, Copperleaf is committed to building a better world, one decision at a time. As one of Canada’s Fastest-Growing Companies and winner of Canada’s Most Admired Corporate Cultures, we are a dynamic and disruptive organization offering exciting opportunities for growth and innovation.
Diversity, Equity, and Inclusion are at the heart of Copperleaf’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to exsupport@copperleaf.com.