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Customer Service
& Support

Delivering exceptional value to our customers
through our solutions and services

Providing Extraordinary Experiences

Get the expertise you need when you need it

We recognize that our customers use C55 to manage business-critical and time-sensitive information. Our comprehensive support and maintenance services ensure our customers have access to Copperleaf staff, systems and information at all times to resolve technical issues rapidly and efficiently.

Maximize your return on investment

Our highly trained customer service representatives are co-located in Vancouver with the product development and customer experience teams, allowing easy and rapid collaboration. In addition to handling support issues on demand, our support team carries out monthly calls with each customer to ensure organizations are getting the most out of their investment in C55.

Our Asset Management department facilitates the planning and management of engineering and operations groups for our natural gas distribution operations across three states in North America. Our mission is to give our work groups a powerful tool and provide support for them as they use the tool. The software we chose is Copperleaf C55. The first-rate support we receive from Copperleaf makes it possible for us to provide first-rate support for our employees.

Jim Henry

Coordinator – QA and Training, Asset Management, ONE Gas

My experience working with the Copperleaf team has just been excellent. The people are really easy to work with. They seem very interested in making us a winner. That’s the way the relationship has been: we give them a problem and they solve it.

Nick Read

Manager, Generation Maintenance Engineering, Manitoba Hydro

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Support Portal

If you’re a C55 Administrator at your company, please log in to our customer support portal to access online resources and ask questions.

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Have a technical issue? We’re here to help.

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