Legal Information

Privacy Policy

Thank you for your interest in Copperleaf™ Technologies Inc. (“Copperleaf”). This Privacy Policy (“Policy”) describes how we collect, use and disclose your personal information and how this personal information can be consulted and corrected when necessary. This Policy also explains how cookies are used on our Website.

By visiting www.copperleaf.com (“Website”), contacting us or agreeing to receive emails from Copperleaf, you accept the terms and conditions of this Policy.

This Policy does not extend to websites operated by third parties. Copperleaf is therefore not liable for their privacy policies, procedures and practices.

1. Collection of Information

Personal information means any information relating to an identified or identifiable natural person. We collect your personal information in several ways, including when you enter information on our Website, contact us by telephone or by email, post on our social media accounts, etc. Depending on the circumstances, personal information may include your name, email address, phone number, country or state/province. Browsing our Website doesn’t require any form of registration; however some services may require you to provide us with personal information. In these situations, if you choose to withhold any personal information requested by us, it may not be possible for you to gain access to certain parts of the Website and for us to respond to your query.

We may use email analytics that may include tracking of replies, opens and other email interactions. We also collect data relating to your visit to our Website. This information may include your IP address, the date, time and duration of your visits as well as the web pages you consulted. Our Website, like most other commercial websites, also uses cookies. These are files that are installed on your computer hard drive or web browser in order to collect information such as your language of preference, browsing history and browser type and version, all for the purpose of optimizing your experience on our Website. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. These cookies cannot be used to extract personal information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies. Disabling cookies on your browser could adversely affect your browsing experience on the Website. This description includes Google Analytics, which collects approximate location data (IP address), and anonymous traffic data such as browser information, site navigation, and language. For more information, please see Google Analytics Privacy and Data Sharing. The information is used to improve website user experience, study the effectiveness of our communications, and profile website visitors so we can provide the most relevant content.

The legal bases for our processing of personal information are primarily that the processing is necessary for providing the Website and that the processing is carried out in our legitimate interests, which are further explained in the “Use and Communication of Information” section. We may also process personal information upon your consent, asking for it as appropriate.

2. Use and Communication of Information

We take steps designed to ensure that only those employees who need access to your personal information to fulfil their employment duties will have access to it. We use and disclose your personal information mainly:

  • to operate, maintain, enhance and provide all features of the Website, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Website;
  • to understand and analyze the usage trends and preferences of our users, to improve the Website, and to develop new products, services, feature, and functionality;
  • to send you communications; or
  • for any other purposes authorized or required by law.

When we disclose your personal information to third parties, we take reasonable measures to ensure that the rules set forth in this Policy are complied with and these third parties provide sufficient guarantees to implement appropriate technical and organisational measures.

In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of Copperleaf, in whole or in part, your personal information may be transferred as part of the transaction.

We may finally make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding your interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Website.

3. Security

All data collected by Copperleaf is stored in secure hosting facilities. During transmission and after we’ve received your information, we follow generally accepted industry standards to protect your information. We use reasonable safeguards to protect personal information against accidental or unlawful destruction or loss, unauthorized alteration, disclosure, or access, and any other unlawful form of processing. This includes firewalls, password protection and other technical security methods used to protect data.

While Copperleaf strives at all times to protect the security and privacy of any information you provide over the internet to us, no method of transmission over the Internet or method of electronic storage is 100% secure. Copperleaf cannot guarantee that this information will not be improperly accessed or used by third parties. You are submitting this information over the internet to Copperleaf at your own risk. If we learn of a security systems breach related to your information, we will inform you of the occurrence of the breach in accordance with applicable law.

4. Data Access, Amendment, and Deletion

On written request and subject to proof of identity, you may access the personal information that we hold, and ask that any necessary corrections be made, where applicable, as authorized or required by law. However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information.

Under the General Data Protection Regulation (“GDPR”), you may be entitled to additional rights, including: (i) the right to withdraw consent to processing where consent is the basis of processing; (ii) the right to access your personal information and certain other supplementary information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erasure of personal information about you, under certain conditions; (v) the right to demand that we restrict processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, or believe your personal information is inaccurate; (vi) the right to data portability of personal data concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vii) the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you want to learn more about your rights under the GDPR, you can visit the European Commission’s page on Data Protection.

5. Retention and Transfer

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws, regulations, or government orders.

Your personal information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the Website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your personal information will at all times continue to be governed by this Policy and, if applicable, we will comply with the GDPR requirements providing adequate protection for the transfer of personal information from the EU/EEA to third country.

6. Change of Policies

Copperleaf reserves to the right to update the Policy as needed. Please revisit this page periodically to stay up to date with any changes we make. The Policy will always have the last updated date for your reference. Your continued use of our website or other services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.

7. Children’s Privacy

The Website is not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under the age of 16 without obtaining parental consent. If you are under 16 years of age, then please do not use or access the Website at any time or in any manner. If we learn that Personal Information has been collected via the Website from persons under 16 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has provided Personal Information, then you may alert us as set forth in the “Contact” section and request that we delete that child’s Personal Information from our systems.

8. General

In the event that any parts of this Policy are held to be indefinite, invalid, illegal or otherwise voidable or unenforceable, the other parts of this Policy will not fail on account thereof, and the balance of the Policy will continue in full force and effect. The Policy constitutes the entire agreement between you and Copperleaf governing your use of the Website. You may also be subject to other terms and conditions when you access other websites. The failure or delay of Copperleaf in exercising any right or remedy under the Policy shall not constitute a waiver of such right or remedy. The section titles in this Policy are for convenience only and have no legal or contractual effect.

9. Terms of Use

Except as permitted by applicable copyright law, you may not reproduce or communicate any of the content on the Website, including files downloadable from this website, without the express written permission of Copperleaf.

10. Intellectual Property

© 2000 – 2018 Copperleaf Technologies Inc. COPPERLEAF, C55, and their respective logos are trademarks of Copperleaf Technologies Inc. COPPERLEAF is a registered trademark in Canada and the U.S. All rights reserved.

11. Contact

If you have any questions or comments about this Policy or your personal information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer can be reached by mail or email using the following contact information:

Copperleaf™ Technologies Inc.
2920 Virtual Way, Suite 140
Vancouver, BC V5M 0C4 Canada
privacy@copperleaf.com

Last updated: June 2018